FAQ
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Do you offer local pick up?
We offer local pickup sporadically throughout the year. Want to know when it’s available? Join our email list, and we’ll keep you updated!
How should I care for my candle?
For the best burn, trim the wick to 1/4" before each use and allow the wax to melt evenly across the surface. Avoid burning for more than 4 hours at a time.
Do you accept returns?
We do not currently accept returns at Honeybee Handcrafted
If you are unhappy with your product, please contact us at info@honeybeehandcrafted.com so we can make it right
All packages are shipped with USPS and insured.
We do not assume responsibility for any packages that are lost in transit.
If your item arrives damaged, please email us and attach a picture of the damaged item so that we can send out a replacement on the next shipping day.
When will my order arrive?
We offer standard shipping on all orders. Please allow 5-7 business days for processing and shipping, up to 14 days during holiday season for custom orders.
Are your room sprays safe for use around pets and children?
Yes! Our room sprays are made with non-toxic, phthalate-free ingredients. However, we recommend spraying in well-ventilated areas and keeping the product out of reach of children and pets.
What are your candle products made of?
Our candles and wax melts are crafted with a premium blend of natural soy and refined mineral wax, ensuring a longer-lasting burn and a rich scent throw.
We use cotton-core wicks for a clean burn, and all our fragrances are phthalate-free, making them a safer, toxin-free choice for your home.
What are phthalates?
Phthalates are chemicals often used in fragrances to make scents last longer, but they can be harmful when inhaled over time. Our phthalate-free fragrances are safer for you and your home, ensuring a cleaner, non-toxic burn without compromising on scent quality.
Can I buy your products in person?
We regularly participate in pop-up markets across Texas, bringing our candles directly to you! Follow us on Instagram @honeybeehandcraftedco to stay updated on our upcoming events and locations.
Are your products eco-friendly?
Yes! Our candles use sustainable ingredients like clean-burning cotton wicks. We also focus on eco-friendly packaging whenever possible.
Do you ship internationally?
At the moment, we only ship within the U.S. Check back for updates on international shipping!
Do you offer custom or bulk orders?
Yes! We’re happy to work with you on custom or bulk orders for special events, gifts, or retail. Contact us at info@honeybeehandcrafted.com for more details.